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General

General at MakerFlo Crafts

Do You Offer Any Sales On Your Products?

We strive to provide not only the lowest prices, but the highest quality of items possible. Occasionally we do run some sales on specific items in our shop. These sales do not last too long and also do not happen too often. We want to make sure all o

Do you offer payment options like Sezzle or Afterpay?

MakerFlo Crafts offers 3rd party payment options through Sezzle and AfterPay. Both are third party payment options that are integrated in our checkout process for ease of use. If you have an account with Sezzle or AfterPay, just go through the checko

Do you have a Mobile APP?

Yes we definitely do! Our mobile app provides a user-friendly interface that allows you to easily place orders and get restock notifications directly on your phone and on the go! Feel free to download the Makerflo Crafts App using the links below bas

Do you have a Facebook Group?

Yes, we have a growing Facebook group with fantastic members ready to help you in your crafting journey. Below is the link to join the group: https://www.facebook.com/groups/2858340494487129/

What is an Ice Test and How is it Performed?

An Ice Test is a simple but effective way on testing how well your tumbler is retaining it's temperature. It will also help you determine whether your tumbler has a broken seal or any other imperfections or defects. Please click the link to watch our

How can I be notified of Restocks and Product Releases?

We try to replenish our tumbler inventory about every 7-10 days. That could be a variety of different shapes and sizes, but new inventory is coming quite often Here are a few options you can choose from to be notified of when we release new products

What do I do if I am missing items from my order?

Do not panic! We are always here to help if you are missing any items from your order or are experiencing any order issues at all. If you receive an incomplete order, be sure to thoroughly search the box and around the packaging paper. Smaller items

Why am I not seeing all the payment options?

If you are not seeing all the payment options available then it sounds like you may have entered the "Express Checkout" or "Shop Pay Quick Checkout" methods. You will need to skip these express checkout options in order to see Sezzle, AfterPay and ot

What is your order cancellation policy?

If you need to cancel an order, please contact us as soon as possible. You can reach out to our customer service team by email at [email protected] or by phone at (623) 263-5399. Our team will be happy to assist you with your order cancellation requ

What Is Build-A-Bundle?

Great question! Our Build-A-Bundle feature allows you to mix and match tumblers so that you are able to get 25 different sizes of tumblers. The great part about this feature is that once you add those 25 tumblers to your bundle, you will automaticall

How Can I Qualify For Discounts?

We love all of our customers and because of that, we are excited to say that we offer competitive discounts when you order in bulk. The more you buy, the more you save! With our Multi-Case Discount options, you are able to save up to 20% per case whe

What Payment Methods Do You Accept?

We accept the following forms of payment: