What is the Return Policy?Updated 14 days ago

There is a 15% Restocking Fee on Unused Equipment Returns (Printers, Laser Machines, Oven, and Heat Presses).

Returns are accepted for 30 days, starting from the date of delivery as indicated by your tracking number being updated to delivered. Equipment items are not eligible for returns if the packaging has been opened or the equipment has been used. We accept returns as long as items are in their original condition and packaging. This includes tumbler boxes being in their original condition as well, without having any dents or rips. To initiate a return, just pack up the items you are wanting to return, and have it dropped off at FedEx or a courier of your choice. The cost of return shipping will have to be incurred by the buyer, unless the items arrived damaged or defective to the customer. Please put a note inside the box saying Return For Refund and the Order Number. Once those items arrive back at our warehouse, we will inspect them and initiate the refund accordingly. Refunds can take up to 10 business days to fully process. 

Return Address: 

MakerFlo Crafts 

6100 W Gila Springs Place Suite 13 

Chandler, AZ 85226